Refund & Cancellation Policy

Last updated: [DATE — set on publish]

DRAFT — legal review required before publishing. The refund window and support mailbox below are proposals — the operator must confirm the window and provision the mailbox, and a lawyer should review, before this page goes live.

Nothing is charged until you upgrade

When you sign up, we may save a payment method on file without charging it. You are charged only if and when you choose to upgrade to a paid plan. At that point you'll see the exact price before you confirm.

Cancelling

You can cancel a paid plan at any time from the billing portal linked in your account — no email required, no retention hoops. When you cancel, your paid features stay active until the end of the billing period you've already paid for, and you won't be charged again.

Refunds

If you're not happy with a paid plan, contact us within [14 days — to confirm] of your first charge and we'll refund that charge in full. After that window, monthly charges are generally non-refundable, but if something went wrong on our end, tell us — we'll make it right.

Nothing in this policy limits any non-waivable refund or cancellation rights you have under the consumer law that applies to you.

Failed or disputed payments

If a renewal payment fails, we'll retry it and let you know so you can update your card before losing access. If you believe you were charged in error, contact us first — we can usually resolve it faster than a bank dispute.

How to reach us

Refund or cancellation help: [[email protected] — mailbox to be provisioned before publish].